Thank you for considering a reservation with Shaka Surf Bikes. We prioritize transparency and want you to feel secure in your decision.
The $50 reservation fee you provide is fully refundable. Should you decide at any point that you no longer wish to continue with your reservation, you are entitled to a complete refund of this fee without any deductions or hidden charges. Just email us with your order number, name and date of reservation to cs@shakasurfbike.com
However, it’s essential to note that this refund policy is effective only up until the launch of our crowdfunding campaign. Once the campaign is officially live, the opportunity for a refund on your reservation fee will conclude.
We appreciate your trust and interest in our product. Please reach out with any questions regarding this policy or any other concerns.